Privacy Policy

Welcome to Raymi LLC (Resumonster). Raymi LLC (“Resumonster”, “us”, “we”, or “our”) operates https://resumonster.com (hereinafter referred to as “Service”). Our Privacy Policy governs your visit to https://resumonster.com and explains how we collect, safeguard and disclose information that results from your use of our Service. We use your data to provide and improve our Service.

By using our Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms of Use. Our Terms of Use (“Terms”, or “TOU”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“Agreement”). We reserve the right to change any of our policies and practices at any time. You will always find a latest version of this Privacy Policy here on this page.

DEFINITIONS

SERVICE means the https://resumonster.com website operated by Raymi LLC.

RESUMONSTER means the service platform for Raymi LLC.

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

CLICKSTREAM INFORMATION is information collected about a user while they browse through a website, or use a browser.

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

DATA PROCESSOR (OR SERVICE PROVIDER) means an individual, private entity, public authority, or any other body, who processes personal data on behalf of or at the direction of a data controller or another data processor.

DATA SUBJECT means an individual to whom personal data relates.

WEBSITE means Resumonster website, site/platform, or applications (apps).

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

1. Personal Information We Collect

   Overview

   Personal information typically means information that identifies or is reasonably capable of identifying an individual, directly or indirectly, and information that relates to, describes, is reasonably capable of being associated with or could reasonably be linked to an identified or reasonably identifiable individual. For the purposes of this Privacy Policy, only the definition of personal information from the applicable law of your legal residence will apply to you and be deemed your “Personal Information.”

   1. Personal Information we collect from you

      We may collect the following categories of Personal Information directly from you:

      • Identification Information, such as name, email, phone number, postal address, and/or government-issued identity documents;
      • Commercial Information, such as work activity, website activity, data use, payments, account balances;
      • Financial Information, such as bank account information, routing number;
      • Correspondence, such as information that you provide to us in correspondence, including account opening and customer support;
      • Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information, such as images and videos collected for identity verification, audio recordings left via messaging;
      • Biometric Information, such as scans of your face geometry extracted from identity documents;
      • Professional or Employment-related Information, such as job title, source of wealth; and
      • Institutional Information, such as for institutional customers, we may collect additional information, including: institution's legal name, social security information, other identification issued by a government, and proof of legal existence (which may include memorandum and articles of incorporation, certificate of incorporation, business license, trust instrument, or other comparable legal document).
      • Sensitive Personal Information, such as government-issued identification numbers (which may include Social Security Number or equivalent, driver's license number, Passport/International passport number).

   2. Personal Information we collect automatically

      We may collect the following categories of Personal Information automatically through your use of our services:

      • Online Identifiers, such as IP address; domain name;
      • Device Information, such as hardware, operating system, browser, screen size; and
      • Usage Data, such as system activity, internal and external information related to Resumonster pages that you visit, and clickstream information.

      Our automatic collection of Personal Information may involve the use of Cookies, described in greater detail below.

   3. Personal Information we collect from third parties

      We may collect and/or verify the following categories of Personal Information about you from Third Parties:

      • Identification Information, such as name, email, phone number, and postal address.
      • Financial Information, such as bank account information, and routing number;
      • Transaction Information;
      • Credit and Fraud Information, such as credit investigation, credit eligibility, identity or account verification, fraud detection, or as may otherwise be required by applicable law;
      • Sensitive Personal Information, such as government identification numbers (which may include Social Security Number or equivalent, driver's license number, passport number); and
      • Additional Information, as permitted by law or required to comply with legal obligations, which may include criminal records or alleged criminal activity, or information about any person or corporation with whom you have had, currently have, or may have a financial relationship.

      Personal Information you provide during the registration process may be retained, even if your registration is left incomplete or abandoned.

2. How We Use Your Personal Information

   The Personal Information we collect and the practices described above are done in an effort to provide you with the best experience possible, protect you from risks related to improper use and fraud, and help us maintain and improve our Service. We may use your Personal Information to:

   1. Provide you with our services. We use your Personal Information to provide you with our services and maintain these services pursuant to the terms of our TOU. For example, in order to facilitate recommendations to you/your account, we need to know your work/career information. We also use your Personal Information to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
   2. Comply with legal and regulatory requirements. We process your Personal Information as required by applicable laws and regulations. For example, we have identity verification requirements to fulfill our obligations under the anti-money laundering laws of numerous jurisdictions and, as such, we may use an image of an identity document that you provide to help us verify that you are the true owner of the identity document and that the document does not show signs of fraud.
   3. Detect and prevent fraud. We process your Personal Information to detect and prevent fraud on your account.
   4. Protect the security and integrity of our services. We use your Personal Information to further our security-first mentality. Maintaining the security of your account and the platform requires us to process your Personal Information, including information about your device and your activity on the website, and other relevant information.
   5. Provide you with customer support. We process your Personal Information anytime that you reach out to our Customer Support Team support@resumonster.com, such as when there are issues arising from your account.
   6. Optimize and enhance our services. We use your Personal Information to understand how our products and Services are being used to help us improve our Services and develop new products, and interactive features.
   7. Market our products to you. We may contact you with information about our products and services that we believe may be of interest to you. You may use tools that we provide to opt-out of marketing communications from us at any time.
   8. With your consent. We may use your Personal Information for additional purposes with your consent.
   9. Other business purposes. We may use your Personal Information for additional purposes in the operation of our business, that would be reasonably expected based on context, and as permitted by law or required to comply with our legal obligations.

3. How We Share Your Personal Information

   We will not share your Personal Information with third parties, except as described below:

   1. Service Providers. We may share your Personal Information with third-party service providers for business or commercial purposes. Your Personal Information may be shared so that they can provide us with services, including identity verification, fraud detection and prevention, credit verification, security threat detection, payment processing, customer support, data analytics, Information Technology, advertising, marketing, data processing, network infrastructure, storage, transaction monitoring, and tax reporting. We share your Personal Information with these service providers only so that they can provide us with services, and we prohibit our service providers from using or disclosing your Personal Information for any other purpose. Our third-party service providers are subject to strict confidentiality obligations.
   2. Affiliates. We may share your Personal Information with our affiliates for the purposes outlined above, and as it is necessary to provide you with our Services.
   3. Legal Obligations. We may be required or in good faith and in our sole discretion believe it is necessary to share your Personal Information with law enforcement, government agencies, regulators or third parties to comply with legal or regulatory requirements, or to preserve our rights or to protect against fraud or other illegal activity.
   4. Large Language Models. We may share your Personal Information with Large Language Models (LLMs) to process your inputs together with Your Data connected to https://resumonster.com by Us for the purpose of generating the outputs or making suggestions. The list of updated third parties LLM providers (at any point in time) can be found https://resumonster.com/llm-providers. Third party LLM providers are not authorized by Us to sell or use inputs or your Personal Information for their own business purposes, but the inputs or your Personal Information may be monitored by them to prevent misuse or abuse of their services. Your Personal Information may be stored for a limited period for these purposes.
   5. Corporate Transactions. We may disclose Personal Information in the event of a proposed or consummated merger, acquisition, reorganization, asset sale, or similar corporate transaction, or in the event of a bankruptcy or dissolution.
   6. Professional Advisors. We may share your Personal Information with our professional advisors, including legal, accounting, or other consulting services for purposes of audits or to comply with our legal obligations.
   7. Consent. We may share or disclose your information with your consent.
   8. Other business purposes. We may share or disclose your Personal Information for other business purposes as permitted by law.

   If we decide to modify the purposes for which your Personal Information is collected, used, or shared, or our practices relating to your Personal Information, we will amend this Privacy Policy as described below.

4. Cookies

   When you access our Service, we may make use of the standard practice of placing tiny data files called cookies, flash cookies, pixel tags, or other tracking tools (herein, “Cookies”) on your computer or other devices used to visit Resumonster sites. We use Cookies to help us recognize you as a customer, collect information about your use of Resumonster sites to better customize our services and content for you, and collect information about your computer or other access devices to:

   1. ensure compliance with the California Privacy Rights Act of 2020 (CPRA), the California Consumer Privacy Act of 2018 (CCPA), and the European Union General Data Protection Regulation 2016;
   2. ensure that your account security has not been compromised by detecting irregular, suspicious, or potentially fraudulent account activities; and
   3. assess and improve our services and advertising campaigns.

   We use the following types of cookies on our online channels, such as our website:

   • Strictly necessary cookies

     These cookies are mandatory and are required for the effective operation and functioning of our website on your device. They enable you to use the website and the features on the website and cannot be switched off.

   • Performance cookies

     These are optional cookies that collect information about how you use the website but not any personal information. Performance information is anonymous and mostly statistical and is used to improve the performance of our website.

   • Marketing cookies or advertising cookies

     These cookies are also optional and are used to deliver and display advertisements that are relevant and engaging for you as the user. They help us measure how effective our advertising campaigns are by your interaction with the advertisement.

   • Session cookies

     These cookies are temporary and optional and only exist while you browse our website to remember your activities on the website. As soon as you close the website or move to a different website, the cookies are deleted.

   • Persistent cookies

     These are permanent, optional cookies that are stored on your device until they reach a set expiry date or until you delete them. They remember your preferences or actions on our website (or in some cases across different websites). We may use them for various reasons, for example to remember your preferences and choices when you use our website, or to display relevant advertising campaigns to you.

   • First-party cookies

     These are cookies that we create and store when you use our website and relate to information obtained directly from you.

   We may make use of third-party Cookies or analytics services, including but not limited to Google Analytics, and Facebook.

   • To learn more about Google Analytics and how to opt-out of making your activities available to Google Analytics, please visit https://marketingplatform.google.com/about/ or https://support.google.com/analytics/answer/181881?hl=en.
   • To learn more about how Facebook uses your data please visit https://www.facebook.com/help/325807937506242/ or log on to your Facebook account and access your settings. To understand more about Facebook advertising please see here https://www.facebook.com/about/ads.
   • Third-party tracking technologies are not controlled by us, and statements regarding our practices do not apply to these third-parties or their use of information. We make no representations regarding the policies or practices of such third parties. We are not responsible for effectiveness of or compliance with any third-parties' opt-out options.

   You also can learn more about cookies by visiting https://www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies on different types of browsers and mobile devices.

5. Direct Marketing

   Subject to applicable laws and regulations, we may from time to time send direct marketing materials promoting services, products, facilities, or activities to you using information collected from or about you. You may opt-out of such marketing communications at any time by visiting the privacy page https://resumonster.com/privacy. You may also opt-out of such communications by following the directions provided in any marketing communication. It is our policy to not provide your Personal Information to third parties for their own direct marketing purposes without your consent. If you opt-out of marketing communications, please note that we may still send you necessary information about transactions or our business relationship.

6. Children's Personal Information

   Resumonster is not intended for children under the age of 18 and we do not knowingly collect Personal Information of children under the age of 18. If we learn that we have collected any Personal Information from a child under the age of 18, we will promptly delete it from our systems. If a parent or guardian becomes aware that his or her child has provided Resumonster with information without their consent, he or she should contact Provider at legal@resumonster.com. Resumonster will delete such information from Resumonster's files within a reasonable time.

7. Information Security

   We take reasonable measures, including administrative, technical, and physical safeguards, to protect your Personal Information from loss, theft, or misuse, and from unauthorized access, disclosure, alteration, and destruction. Nevertheless, no security is foolproof, and the Internet is an insecure medium. We cannot guarantee absolute security, but we work hard to protect Resumonster and you from unauthorized access to or unauthorized alteration, disclosure, or destruction of Personal Information we collect and store. Measures we take may include encryption of the Resumonster website communications with SSL; required two-factor authentication for all sessions; periodic review of our Personal Information collection, storage, and processing practices; and restricted access to your Personal Information on a need-to-know basis for our employees, contractors and agents who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

8. Retention

   We retain your Personal Information for as long as is reasonably necessary to provide services to you, for our legitimate business purposes, and to comply with our legal and regulatory obligations. If you close your account with us, we will continue to retain your Personal Information as necessary to comply with our legal and regulatory obligations, including for fraud monitoring, detection and prevention; and for our tax, accounting, and financial reporting obligations.

9. International Transfers

   Resumonster aims to be a global business. As a result, Personal Information may be stored and processed in any country where we have operations or where we engage service providers. We may transfer Personal Information that we maintain about you to recipients in countries other than the country in which the Personal Information was originally collected. Those other countries may have data protection or privacy rules that are different from those in the United States. However, we will take measures to ensure that any such transfers comply with applicable data protection laws and that your Personal Information remains protected to the standards described in this Privacy Policy. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.

   If you are located in the European Economic Area (“EEA”), we comply with applicable GDPR law to provide an adequate level of data protection for the transfer of your Personal Information to the US or other third countries. Resumonster enters into the appropriate data processing agreements and, if required, standard contractual clauses for the transfer of data which have been approved by the applicable data protection regulatory authority.

10. What are your Rights?

    We value your trust and want you to be familiar with your rights under the CPRA, CCPA, and GDPR and to know how you can exercise them in your interactions with Resumonster. You have the right to:

    • Request Access. You may request access to the personal information we hold about you, and to correct and update your information. You may submit a request that Resumonster disclose the categories of Personal Information we have collected about you, the categories of sources from which your Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing your Personal Information, the categories of third parties with whom we disclose your Personal Information, and the specific pieces of Personal Information we have collected about you.
    • Information. You may request for information that we may maintain about you, subject to appropriate verification.
    • Request Erasure/Deletion. You may submit a request that Resumonster delete the personal information about you that we have collected from you. Note that there are some reasons we will not be able to fully address your request, such as if we need to complete a transaction for you, to detect and protect against fraudulent and illegal activity, to exercise our rights, for our internal purposes, or to comply with a legal obligation.
    • Rectification. You may submit a request that Resumonster correct inaccurate Personal information we have collected and maintain about you.
    • Data Portability. You have the right to receive the personal data you have provided to us in an electronic format and to transmit that Personal Information to another data controller.
    • Object. You may object to our processing your personal information, where applicable.
    • Right to non-discrimination for exercising the CCPA rights.
    • Right to Opt-out of the sale of personal information.
    • Be notified that your personal information is being collected by us or has been accessed or acquired by an unauthorized person.
    • Knowledge of the existence of automated decision-making processes in the application for products and/or services, except under certain circumstances; and
    • To request reasons or make a representation to us if your application for products and/or services is refused.

    How to Submit a Request

    You may submit a request to access, delete, or correct your Personal Information by emailing us at legal@resumonster.com We are legally obligated to verify your identity when you submit a request. We may request additional information from you, like your date of birth or a personal identification number, to verify your identity. Resumonster will confirm receipt of your request within 10 business days and will respond to your request within 45 calendar days, after proper verification, unless we need additional time, in which case we will let you know. If we are unable to verify your identity, we may deny your request. If you submit a request to delete your Personal Information, you will also be required to confirm the deletion request by email.

    Please understand that we are not obligated to provide you with access to your Personal Information more than twice in a 12-month period.

    If your request is manifestly unfounded or excessive, we may either charge a reasonable fee or refuse to act on the request in which case we will notify you of the reason for refusing the request.

11. Updates To this Privacy Policy

    We may change this Privacy Policy from time to time to reflect changes to our privacy practices, enhance user experience, or comply with relevant laws. The “Last updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes are effective when we post the revised Privacy Policy. Your continued use of Resumonster or Resumonster Services after our posting of changes to this Privacy Policy means that you understand and agree to such changes.

12. Contact Us

    If you have questions or concerns regarding this policy or our processing of your Personal Information, please feel free to email us at: legal@resumonster.com; or write to us at: _____________ LLC, (full address).